Frequently asked questions

ArtisanNex is where artists and customers come together to shape what’s next for handmade.

At its core, ArtisanNex is an ecommerce platform built exclusively for verified artists. But the foundation is only the beginning. On top of it, we’re building a community where artists and customers can feel at home.

People are at the center of everything we do and there will always be someone to talk to who can help.

Other marketplaces mix handmade with mass produced, imported, or factory made goods. ArtisanNex doesn’t. We’re exclusively handmade and original designs only, so you don’t have to sift through endless listings that have nothing to do with what you’re looking for.

Not all “handmade” products are created equal. Something produced in large quantities by hand in a factory isn’t the same as something made in an artist’s studio. Too often, customers are left trying to figure out what’s real and what isn’t.

To us, handmade means created by the artist, sometimes with the help of a small studio team, but always made in-house. We regularly verify with our sellers to ensure that remains true.

You can trust that what you’re buying was made by someone who genuinely cares about the work.

Anyone who makes their own thing. If you’re an artist, maker, or designer creating original work, this is your place.

Don’t see a category that fits what you make? Send us a note at info@artisannex.com and tell us about your work. If it meets our criteria, we’ll help you get set up.

Nothing. No joining fees, no listing fees, no commissions, no surprise charges. List your work without getting hit by a stack of fees, advertising charges, or pay-to-play boosts.

Apply to be a seller, and we’ll review your submission.

As we grow and add tools to make life easier, we’ll introduce some additional affordable membership tiers, but we will always have a free tier for artists to list on.

You want to make things, not to spend your days chasing algorithms, managing marketing campaigns, or learning the latest social platform.

ArtisanNex is designed to help you spend more time creating and less time managing. We’re building tools that make opening a storefront just a few clicks, with minimal setup and ongoing maintenance.

From product listings to inventory management and customer communication, we’re working to make the business side of selling handmade a little easier.

You focus on the craft. We’ll help with the rest.